Connect your domain

Connecting your own domain takes three DNS records, added in two stages, and some waiting for them to take effect.

The address you already have

Every Space gets one automatically:

your-space.customers.rubikc.com

It works immediately, serves over HTTPS, and is a perfectly real storefront. You do not need a custom domain to start sending people to your Space, and there is no rush.

What a custom domain involves

Three things, in this order:

1. Add the domain in Rubikc. Ten seconds.
2. Add three DNS records at your DNS provider. One you get immediately, two more that Rubikc fetches for you afterwards.
3. Wait for verification, then point your storefront at it.

Three records, not one

A CNAME alone gets you a domain that resolves and then fails on HTTPS. You need all three records for the certificate to be issued — and they all have to stay in place permanently, not just until it works.

Use a subdomain

Point a subdomain at Rubikc — www, shop, store:

www.yourstore.com      shop.yourstore.com      store.yourstore.com

Your bare domain (yourstore.com with nothing in front) can work with DNS providers that support ALIAS or ANAME records. It is not recommended, and on providers without those records it cannot work at all.

Before you start

• Access to your DNS provider. Wherever your domain’s records are managed — often your registrar, sometimes Cloudflare or your host. If someone else manages it, get them involved now rather than halfway through.
• Time to wait. DNS is not instant. Do not start this an hour before a launch.

The steps

Add your domainStep 1, in Rubikc.

Add your DNS recordsStep 2, at your DNS provider. The three records explained.

Verify and go liveStep 3, checking each record and switching over.

If it isn't workingWhat each failure means and how to fix it.